Recover your account credentials on your new device Your account credentials are backed up to your cloud account. On your Android device, select Settings, select Backup, and then turn on Cloud backup. Your account credentials are backed up to your iCloud account. On your iOS device, select Settings, select Backup, and then turn on iCloud backup. Back up your account credentialsīefore you can back up your credentials, you must have:Ī personal Microsoft account to act as your recovery account.įor iOS only, you must have an iCloud account for the actual storage location. Your IT admin doesn't get any information about any of these accounts. We also don't associate or share your accounts in any way or with any other product or service. We don't store any other information associated with your accounts, including emails or files. My old phone work flawlessly whenever I wanted to login to any of my accounts, it still does actually but it was turned off for the above exercise.Important: Only your personal and non-Microsoft account credentials are stored, which includes your username and the account verification code that's required to prove your identity. I tried setting the "sign in with out a password" and it tell me So I went to setup a second account in Authenticator but still the same issue, Authenticator doesn't prompt me to allow the login when specifying use Microsoft Authenticator app. Now when I try to login Authenticator prompts me to allow the login. "Setup phone sign in, sign in without a password" I then attempted to login to the tenant specifying to use Authenticator app but still no notifications in the app. So I deleted the app from my new phone and re-installed it and setup one of the accounts manually. I opened the app and waited but nothing so my only option appears to be entering a code or getting a text message. Is not prompting me to approve the login as it did on my old phone. Now when I try to login to a tenant Authenticator I then load the accounts in to Authenticator on the new phone and all the accounts are listed but unfortunately it still makes me login to each account and rescan the QR code. I used the below link to export the accounts and import them in to my new phone. I just upgraded my phone and want to import all the accounts in my current Authenticator in to the new phone. We manage multple tenants and sub accounts and I have several accounts setup in Microsoft Authenticator.
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